Who do I see?
For information on how best to be seen at the Surgery, select the service or condition you require.
Abdominal Pain
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Acute Asthma
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Anxiety
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Back Pain
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Blood Pressure Monitoring
Who to see: Nurse / Health Care Assistant Advice: The Nurse/Health Care Assistant will consult the GP as necessary.Blood Tests
Who to see: Phlebotomist Advice: Clinics are held daily at various times. Appointments for blood test MUST have been requested by your doctor or other health care professional. For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our nurses who will advise you.Blue Badge Forms
Who to see: Bath & North East Somerset Council Advice: Please call 01225 477133 or email blue_badge@bathnes.gov.uk. Blue Badge application form can be found here: www.bathnes.gov.ukBoils
Who to see: Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Breathlessness
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Bruised Ribs
Who to see: Advanced Nurse Practitioner or Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Burns
Who to see: Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Cellulitis
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Cervical Smears
Who to see: Nurse Advice: Once you are invited, please make an make an appointment with the routine Nurse or GPChest Infections
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Children's Immunisations
Who to see: Nurse Advice: Baby Clinic is run by our Practice Nurses, appointments needed for Immunisations. Find out more at: www.nhs.ukChronic Heart Disease
Who to see: Nurse or GP Advice: Annual clinic appointment will be sent to CHD patients, please ask for a GP appointment if sudden worseningCold Sores
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Colds
Who to see: Pharmacist Advice: Antibiotics are not needed for the common cold as colds are caused by a virus. Find out more at: www.nhs.ukConstipation
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Contraception/Family Planning
Who to see: Family Planning Clinic or Specialist Nurse Advice: Contraception and family planning appointments are available at various times every day.Cough
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Cystitis
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Dental Problems
Who to see: Dentist Advice: Please book an appointment with your dentist, or find a Dentist service via NHS: www.nhs.ukDepression
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Diabetes Monitoring
Who to see: Nurse or GP Advice: Routine annual clinic appointments will be sent to all our patients with diabetes. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review.Diarrhoea
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Diet/Lifestyle Changes
Who to see: Nurse / Health Care Assistant Advice: Please make an appointment to discuss e.g. weight, exercise, diet, smoking etc.Dizziness
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Ear Care
Who to see: Nurse Advice: If you think you may need ear irrigation ('syringing' )please speak to one of our nurses who will advise you. Also please check the following information NHS Earwax Information.Earache
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Eczema
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Emergency Contraception
Who to see: Pharmacist Advice: Please visit your local Pharmacist: beta.nhs.uk/find-a-pharmacyEye Infection
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Eye Injuries
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Fit Note (Sick Note)
Who to see: Inform the receptionist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Flu
Who to see: Pharmacy or Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Forms, Certificates and Medicals
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.Fungal Infections
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.General Advice
Who to see: Nurse or GP Advice: For general advice please ring to book a Telephone Consultation, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on.Genital Herpes
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Hay Fever
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Head Injuries
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Head Lice
Who to see: Pharmacist / School Nurse Advice: Please check NHS InformationHeadaches
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Holiday Cancellation Certificate
Who to see: Inform the Receptionist Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Hyperventiliation
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Indigestion
Who to see: Pharmacist or Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Infected Wounds
Who to see: Advanced Nurse Practitioner or Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Ingrowing Toenail
Who to see: Pharmacist or Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Insect Bites
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Insomnia
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Insurance Forms
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Medical Reports
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Missed Contraceptive
Who to see: Pharmacist or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Moles
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Mouth Problems
Who to see: Pharmacist or Advanced Nurse Practitioner or Dentist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Nappy Rash
Who to see: Pharmacist or Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Neck Pain
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Nosebleeds
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Panic Attacks
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Passport Forms
Who to see: Inform the Receptionist Advice: Passport forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Period Problems
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Phobias
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Rashes
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Rectal Problems
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Removal of Stitches
Who to see: Nurse or Health Care Assistant Advice: Make an appointment with one of our Nurses or health care assistants.Shingles
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Sick Certificates
Who to see: Inform the Receptionist Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements.Sick Note (Fit Note)
Who to see: Inform the Receptionist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Sinusitis
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Skin Conditions
Who to see: Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Smoking Cessation
Who to see: Health Care Assistant Advice: Please ask our reception team who will send your details to our Health Care Assistant who will contact you. If you would like help sooner please visit www.nhs.uk/smokefree and Quit Now!Sore Eyes
Who to see: Pharmacist or Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Sore Penis
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Sore Throat
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Stings
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Styes
Who to see: Pharmacist or Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Sunburn
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Threadworm
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Travel Vaccinations
Who to see: Nurse Advice: The Practice offer the core vaccinations, please see MASTA travel website to confirm your requirements and then make an appointment with the travel nurse.Urine Infections
Who to see: Advanced Nurse Practitioner Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Vaginal Discharge
Who to see: GP Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Verrucae
Who to see: Pharmacist Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Vomiting
Who to see: Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.Warts
Who to see: Nurse Advice: Please contact reception on 01179 376835 in the usual way to make an appointment.A Guide to our Appointments System
You can book an appointment anytime 365 days a year either online (please register at reception) Please note: Due to Coronavirus we have currently suspended our online booking system.
Extended Hours
For those patients that work full time and find it difficult to come to the surgery during normal surgery hours of 08:00 to 18:00, the Practice holds late evening surgeries from 18:30 to 19:45 one evening every week, as well as a Saturday morning surgery once a month from 08:30 to 11:30. These appointments are only pre-bookable and the telephones are not available during these times. Please check with reception staff to book an extended hours surgery appointment.
Appointments
Due to Coronavirus we are currently offering telephone, video or Face to Face appointments as appropriate.
When you call the Surgery, the reception team will ask you a little bit about your condition so that they can ascertain if your request is urgent or routine.
All requests will be added to a telephone triage list and a GP will call you within 24 hours or sooner if your request is urgent. We plan to call all routine patients within 3 working days but this could extend to 5 days working days at busy times.
If the Doctor needs to see you Face to Face they will arrange this with you. Whilst the Coronavirus is still in circulation please do not come to the surgery unless requested to do so. We would also request that you wear a face covering in order to help us keep the practice virus free.
Telephone 01179 376835
Appointments Not Attended
Patients are advised to contact reception to cancel any appointment they cannot attend. Many hours of clinician’s time are wasted when patients do not attend appointments and do not inform the Practice they cannot attend.
